Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.
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Commons category link is on Wikidata. Digital transformation opens new markets. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:.
Business Process Framework (eTOM) – Wikipedia
It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Courses now available at the click of a button.
TM Forum Coaching compliments our training and certification program to mal you make the link between the skills you learned in class and the proper enhancedd of the standards, best practices and tools in the specific context of your project.
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Business Process Framework (eTOM)
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The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.
It is a hierarchical catalog of the key business processes required to run a service-focused business. In this manner the Business Process Framework map covers the whole oprrations chain.
Background to eTOM
Reliance Communications — Agility enables self-service, satisfaction and savings. There have been many versions of eTOM. ZTE Corporation — Mapping a scalable smart-city solution. The Business Process Framework eTOM is a standard maintained by the TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries.
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These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Virgin Media — How to gain agility, configurability and faster launch times. Not sure if your company is a member? Case Studies Case study: Business Process Framework eTOM processes fall into three major process areas,  as shown operationns the diagram:. Version 14 was published in May The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management.
User Registration Not sure if your company is a member? Handbook of Network and System Administration. JanuaryDubai. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.
Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. NovemberKuala Lumpur, Malaysia.
The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of ebhanced denote specific business processes.
What’s new View all news. This page was last edited on 11 Decemberat Conformance Certification Engage TM Operahions to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
Digital Transformation Middle East The map also indicates the interaction between processes.