Howdens Joinery works with your builder to transform your home. Discover more than 70 New brochure out now with nine new kitchen styles. Request a. Keep your kitchen running smoothly by choosing from our high-tech range of ovens, hobs, cookers, microwaves, extractors, refrigeration, washing machines. New internal doors are a great way to transform the look and feel of your home. They can modernise it or bring out its traditional qualities. Doors can be used to.

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Hussein says the whole experience led him to call off the deal as he says he no longer trusts his builder, or Howdens.

Buying a Howdens kitchen? Make sure what you’re quoted fits the bill | Money | The Guardian

On the Mumsnet website there are several discussions on the subject. By clicking on cataogue affiliate link, you accept that Skimlinks cookies will be set.

Or would Howdens have kept some of that money for themselves? When Hussein questioned it, the builder xatalogue, he says, evasive. It also shows how anyone buying a kitchen in this way needs to be aware of how the system works.

You can easily find all three items on the Howdens website. And when Hussein took the matter up with Howdens, a representative asked him how well he knew his builder, and implied he might want to choose another. What is not in doubt is that Howdens is a big beast in this sector, claiming that in it supplied more thankitchens, 2. Threads collapsed expanded unthreaded. Howedns all three estimates relate to exactly the same set of modest kitchen units and appliances. This means that your builder can make a profit on any product purchased by Howdens.


In some cases they may disclose all of the discount and will add on the fitting cost and profit margin as separate items. Consumer affairs Consumer rights Property features.

Hussein says he was left wondering why the company even publishes them in the first place, given their absurdity.

However, Howdens seems to have taken the concept to a whole new level. Whatever the builder chooses to do, it is for them to decide. So how can the price of white goods and kitchen cupboards vary so dramatically?

He says he was given three different quotes for exactly the same kitchen. The paperwork, seen by Money, shows that this is for exactly the same kitchen units and appliances.

So the best way to find out howeens you are getting a fair price is to get a comparative quote elsewhere. In other cases they will just give a single price for the whole project.

Buying a Howdens kitchen? Make sure what you’re quoted fits the bill

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If and how our customer discloses the discount to clients is for them to decide when they give a quotation for the price of the project. To his surprise, the company then set up an account for him in his own name. This article contains affiliate links, which means we may earn a small commission if a reader clicks through and makes a purchase.


Car dealers have long had full ticket prices that no one actually pays. Loading comments… Trouble loading?

Others claim that prices vary significantly from branch to branch and depend on when in the sales commission cycle the estimates are issued. Adam Hussein, a surgeon who lives in Hertford, contacted Guardian Money to ask whether the company can be trusted by consumers given that it is seemingly happy to produce differing estimates at the drop of a hat.

The links are powered by Skimlinks. Howdens is unusual in that it refuses to sell to the public direct. Builders buy the kitchen chosen by their howdns and either pass it on at cost or sell it on at a profit — helped, it is claimed, by estimates produced by Howdens staff. If they are unhappy with this they can discuss it with the builder or seek an alternative quote.

On a similar thread on the MoneySavingExpert website consumers are also complaining of a lack of transparent pricing. All our journalism is howdenx and is in no way influenced by any advertiser or commercial initiative. You will also find photos of the items and full specs — but no information about prices. A spokesman for the company told Money: